Tesla said it is investigating a video on Chinese social media that appears to show one of its vehicles bursting into flames.
In a statement, the carmaker said it had sent a team to Shanghai to investigate the matter, and that there were no reported casualties.
The video, which has not been verified by the BBC, showed a parked car erupting into flames.
Tesla did not confirm the vehicle model but reports identified it as a Model S.
“After learning about the incident in Shanghai, we immediately sent the team to the scene last night,” according to a translation of a Tesla statement posted on Chinese social media platform Weibo.
“We are actively contacting relevant departments and supporting the verification. According to current information, there are no casualties.”
In 2018, a Tesla car driven by British TV director Michael Morris burst into flames, following another such incident involving a Model S model in France in 2016.
In 2013, Tesla Model S cars suffered a series of fires.